Frequently Asked Questions

 

Where do I park for the tour?

Virtually all of our tours have nearby metered street parking or parking garages. If there is a parking lot attached to the location, we will specify that in the tour description.

 

Does my tour have restrooms?

Restrooms are not available on most of our walking tours, although they are often available for our tours of individual buildings. We recommend using the restroom before you arrive.

 

What time should I get to the tour?

The tours start promptly at the designated time – please arrive 10-15 minutes early to park and sign in. We open registration about 20 minutes before the tour starts. 

 

Will my tour be canceled because of rain/snow/other weather conditions?

Much like the postal service, our tours will go on as scheduled regardless of weather conditions.  If the weather is deemed to be dangerous, we will email you a cancellation notice the morning of the tour. Please note that we will make the call on whether to cancel a tour on the morning of the tour, regardless of what the weather forecast is the night before. 

 

What does it mean to be on the waitlist?

Our tours fill up quickly! If we don’t have space available on a tour, we add names to a waitlist. If we receive a cancellation, we will notify individuals on the waitlist in order of placement. More importantly, if we offer the tour again, we will reach out to the people on the waitlist to give them first preference for registration before opening up slots to the general public.

 

Are the tours accessible?

We are working on updating accessibility information on the tours. Please check the tour description for accessibility notes. Occasionally, tours will have sections that require climbing a ladder or moving through tight spaces. Feel free to reach out to our Tour Coordinator Elizabeth Byler (byler@baltimoreheritage.org) for information on a specific tour. 

 

Should I tip my tour guide?

We have a delightful group of volunteer tour guides and are more than happy for you to tip them! 

 

Do you have security on the tours?

We do not have security on our tours and after fifty years of leading over one thousand tours in every nook and cranny in the city, we have never had the need for it. 

 

How do I stay up to date  on upcoming tours?

The best way to find out about new tours is by joining the mailing list. A link to sign up is at the bottom of this screen. You can also follow along on Facebook or Instagram. 

 

How do I become a member?

Check out our membership page! You can also call us at 410-332-9992 for questions or to sign up by credit card over the phone. 

 

How do I pay for a tour?

There are four ways to pay. 

1. Use a credit or debit card to pay online when you register
2. Bring cash or a check with you to the tour; exact change is preferred
3. Mail a check ahead of time. Please make it payable to Baltimore Heritage and indicate the name and date of the tour and how many people you are paying for. Our mailing address is: Baltimore Heritage, 100 North Charles Street, Ste. P-101, Baltimore, MD 21201. 
4. Call us at 410-332-9992 and pay with a credit card over the phone. 

 

Can you organize a tour for my group?

Private, one-hour walking tours can be arranged for up to 25 people at a flat rate of $125. 

We also offer bus tours. For private tour inquiries please email Molly Ricks, ricks@baltimoreheritage.org.

Find out more about our private tours here. 

 

Can I bring my dog on a tour?

As much as we love our furry friends, our tours cannot accommodate dogs (unless they are service animals). 

 

Can I bring children on a tour? Do I need to pay for children?

Generally, Baltimore Heritage loves when children attend our tours, and if they are under 10 they can attend free of charge. Occasionally, however, we tour facilities that cannot accommodate children. If you would like to bring your young children on a tour, please reach out to our Tour Coordinator Elizabeth Byler (byler@baltimoreheritage.org) before registering. 

 

I have a question that wasn’t answered here. How do I get an answer?

If you have a question that wasn’t answered here, please email Elizabeth Byler, byler@baltimoreheritage.org or call us at 410-332-9992.